Lenovo Premier Support

Utvidet serviceavtale - deler og arbeid - 5 år - på stedet - responstid: NBD - for ThinkBook 13; 14; 15; ThinkPad 11e Yoga Gen 6; E48X; E49X; E58X; E59X
Produsent Lenovo
Artikkelnummer 5WS0W86733
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  • Informasjon
    • Onshore technical call center support from Sydney, NSW.
    • Weekday 7am – 7pm technical call center support
    • Next business day onsite labor* & parts prioritization
    • Designated onshore technical account manager for specialized troubleshooting
    • Single contact for end-to-end case management to see all issues through to closure
    • Original Equipment Manufacturer (OEM) software support to support more than hardware
    Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.

    As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
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